FAQs
Shipping
Enjoy fast and reliable shipping on all orders. We ensure your products arrive safely and promptly at your doorstep.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping within the United States takes 3-5 business days. International shipping times vary by destination but generally take 7-14 business days.
Do you offer expedited shipping?
Yes, we offer expedited shipping options at checkout. Please select your preferred shipping method to see the estimated delivery times and costs.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.
Returns, & Warranty
We offer a hassle-free return policy and a comprehensive warranty to ensure your satisfaction with our products.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product within 30 days of receipt for a full refund. The product must be in its original condition and packaging.
How do I initiate a return?
To initiate a return, please contact our customer support team at support@lavidasupplement.com with your order number and reason for return. We will provide you with a return authorization and instructions.
Who pays for return shipping?
If the return is due to our error (e.g., wrong item shipped, defective product), we will cover the return shipping costs. For all other returns, the customer is responsible for return shipping.
Do you offer a warranty on your products?
Yes, we offer a one-year limited warranty on all our products. This warranty covers any manufacturing defects or issues that arise under normal use.
